‘Make It Happen Together’
Gwireddu'r Cyfan Gyda'n Gilydd
Tel 029 2046 2222
Unit 12, Royal Stuart Workshops
Adelaide Place, Cardiff, CF10 5BR
Information is a significant contributor to our daily lives, and our information needs are varied and always changing. Professionals have a duty to ensure that the information provided to young people is accurate, up-to-date and what they want and need. High quality information helps young people make informed decisions, get the services they need and play a full role as active citizens. Ensuring young people are receiving the best information available helps them access future opportunities, facilitates their autonomy and empowerment and raises aspirations. Access to comprehensive, objective, understandable and reliable information on all their questions and needs is a vital part of a democratic society and an essential element within the Welsh Government commitment to young people.
ProMo-Cymru, as part of their CLIC contract with the Welsh Government, has developed the National Standards and Quality Assurance Framework for Information Services for Young People.
This document sets out nationally recognised standards for Wales in the delivery of information services for young people. These sit within a Quality Assurance Framework that is intended to provide young people aged 11-25 and those who provide information services to them with quality standards against which information services can be assessed. Service providers can use the standards as a development/improvement tool for services themselves. Young people can use them as a clear indication of what to expect from a service and where they can have confidence in the quality of services.
Promo-Cymru is supported by The Welsh Government and the European Social Fund.